I waited over 4 weeks after ordering and paying for my items before finally receiving them. Originally my packages said “label generated” for over 2 weeks, after multiple emails to your customer service I finally got a reply a week later that it had been “lost in transit by usps” and that you had expedited my order to be resent. I did receive my packages about a week later, and all was accounted for, nothing was broken, and I had received two extra atomizers for my trouble. I appreciate you guys making up the error to me, it will make a difference when I go to re-order from you.
This bong was much more functional than the UFO bong, it holds more water and bubbles much better. The bowl that came with it could be a little better, but overall the bong is functional and looks good. Was very happy with this box.